Effective date: 2026-10-04
This policy explains how Living with Logic Pte. Ltd. (“we”, “us”) collects, uses, and protects your information in the IRIS Home app (“the App”) on Android and iOS. On the App Store, the App is listed as “Iris - Smart Living”. We are based in Singapore.
When you sign up, we collect your email address, a username, and a password. You can also add a profile photo, which we store on our servers.
When you sign in, we record your IP address and phone details with your sign-in session to help keep your account secure. The App also signs you in to Google Firebase with an account ID we create, not your email address. Firebase keeps a sign-in record for that ID.
When the App offers Google sign-in, you can use your Google account to create an IRIS Home account and sign in. If you choose this option, Google shares the following information with us:
The App does not ask for your Gmail, contacts, calendar, files, or any other Google data. We never receive your Google password.
We use this information to:
We use Google Firebase Authentication to process Google sign-in. Firebase keeps your name, email address, profile picture, and account identifier on our behalf. Of these, our servers store only your email address and your Google account identifier, plus a Firebase user ID. We use the two identifiers to link your Google sign-in to your IRIS Home account, so we still recognise your Google account if its Firebase record is ever recreated. The App does not show your Google name or Google profile picture.
We do not sell information received from Google, transfer it to data brokers, use it for advertising, or use it to train AI models. We share it only with service providers that help us run the App, such as our sign-in, hosting, and email delivery providers, or when the law requires us to. We protect it as described in Section 8. Sections 5 and 6 explain how long we keep it and how to delete it.
You can stop using Google sign-in for IRIS Home at any time from the linked apps page of your Google Account. This does not delete your IRIS Home account. To delete your account, see Section 6.
To run your smart home, we store your homes, rooms, devices, scenes, and automations on our servers. For each device we also keep its latest status, such as on/off state, whether it is online, and sensor readings. The App sends commands to your devices and receives their status.
Your devices run on Tuya’s smart home platform. Tuya receives:
We connect you to Tuya with an account ID we create, not your email address.
When you pair a device, the App sends your Wi-Fi network name and password to the device so it can join your network. The App also remembers the last ones you entered, encrypted on your phone, and erases them when you sign out.
Live video and two-way talk between the App and your cameras and doorbells go through Tuya’s service. Your cameras and doorbells can also upload event photos and short clips to Tuya, for example when someone rings the doorbell or a camera detects motion. The App shows them in the camera’s call log. You can play back recordings stored on a camera’s memory card. The App saves photos or clips to your photo library only when you tap to save them. It also keeps a preview image from each camera’s live view on your phone.
By default, the assistant’s speech recognition and AI models run on your phone. The App turns each voice recording into text, then deletes the recording. We do not receive your voice or your conversations.
Chat history is off by default. If you turn it on, the App saves your conversations on your phone, encrypted. Signing out or deleting your account erases them.
The App downloads the assistant’s AI models from Cloudflare, which sees your IP address.
Cloud AI (optional). You can connect your own account with an AI provider, such as OpenAI or Anthropic. Cloud AI stays off until you turn it on and agree in the App. When it is on, your phone sends the following directly to your provider:
The App sends your provider only what the assistant needs to answer your request. Your API key, the secret code that links the App to your AI account, stays on your phone. We do not receive your key or the data your phone sends to your provider. Your provider handles that data under its own terms and privacy policy, so check them to see how long it keeps your data and whether it uses it for training. You can turn cloud AI off at any time in the assistant settings.
In AI settings > Connections, you can also add your own tool servers. When the assistant uses one, your phone sends it only what that tool needs. We do not receive this data.
Our servers store the calendar events you create in the App: the title, start and end time, location, time zone, and how often the event repeats. They also store the warranty records you add, with product details, purchase date, notes, and photos of receipts or products.
The App asks for these permissions when a feature needs them:
You can turn these off in your phone’s settings at any time. Some features will stop working if you do.
The App does not include analytics or crash-reporting tools. Some services built into the App, from Google (Firebase and ML Kit) and Tuya, may send their own usage and diagnostic data to those companies.
We use your information to:
We do not sell your data, use it for advertising, or use it to train AI models.
We share your data only with the service providers below, or when the law requires us to:
We require these providers to protect your data to the same standard as this policy. Tuya’s privacy policy also applies to data on its platform.
If you share a home, the people you invite can see and use that home and its devices in the App.
If you turn on cloud AI (Section 1.5), your phone sends data straight to the provider you chose.
Our main servers are in Singapore, on Amazon Web Services. Tuya, Google, Apple, Cloudflare, and our email provider may process your data in other countries. When we send your data outside Singapore, we take steps to protect it to a standard comparable to Singapore’s Personal Data Protection Act. If you turn on cloud AI, your provider may process your data in other countries under its own terms.
You can delete your account in the App under Settings > Account Settings > Delete Account. If you cannot use the App, email kh@livingwithlogic.sg from the email address on your IRIS Home account and ask us to delete it.
You can:
To make a request, email us (Section 11). We reply within 30 days. If you are not satisfied with our reply, you can contact Singapore’s Personal Data Protection Commission at pdpc.gov.sg.
We encrypt connections between the App and our servers. We store passwords in a scrambled form that cannot be reversed. The App encrypts your chat history and API keys on your phone. No system is completely secure, so we cannot guarantee absolute security.
IRIS Home is not meant for children under 13. We do not knowingly collect personal information from children under 13.
We may update this policy. We will post changes on this page and update the effective date. Before we use your data for a new purpose, we will tell you in the App and ask for your consent where required. If we plan to use information we receive from Google in a new way, we will ask for your consent in the App before we do.
Living with Logic Pte. Ltd.
Data Protection Officer: kh@livingwithlogic.sg
Email our Data Protection Officer with questions about this policy or your data, or to make a request under Section 7.